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RecentRates

Privacy Policy

Last Modified: January 2024

This Privacy Policy explains how Recent Rates LLC (“RR,” "we," "us," or "our") collects, uses, shares, and otherwise processes personal information in connection with our websites, including RecentRates.com and other websites we own and operate that link to this Privacy Policy (the "Sites"), and the related content, platforms, services, products, and other functionality offered on or through our services (collectively, the "Services"). It is essential to review your Terms of Use alongside this Privacy Policy to gain a comprehensive understanding of our practices. Together, these documents form an "Agreement" between you and RR concerning the use of our services. By using the Sites, you agree to the collection, use, and sharing of your personal information as described in this policy.

The websites and domains associated with this Privacy Policy are owned and operated by Recent Rates LLC. Any references to "we," "our," or "us" in this Privacy Policy refer to Recent Rates LLC and its affiliated properties.

No mobile information will be shared or sold to third parties for marketing or promotional purposes.

Information We Collect

Personal Information: When you visit the Sites, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, and address. This may occur when you fill out forms, request information about mortgage rates, or sign up for newsletters.

Technical Information: RR uses cookies, pixel tags, analytics tools, and other similar technologies to collect information about your equipment, browsing actions and patterns, and other information to help our Sites function effectively, improve the Sites, and assist us with our marketing campaigns. We automatically collect certain information when you visit our site. This includes your IP address, browser type, access times, and the pages you have viewed directly before and after accessing the site.

Cookies: Our Sites use "cookies" to enhance user experience. Cookies help us improve our website and provide more personalized services to you. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result. Please note that because cookies are device, not user, specific you will need to do this from each device you use to visit or access the Digital Platforms.

Use of Information

The information we collect is used for multiple purposes, including providing you with services and information about upgrading your home; Improving our Sites and tailoring it to your needs; Communicating with you, responding to your inquiries, and sending you important notices; and, conducting research and analytics to better understand our visitors and their interests.

Sharing of Information

We may share your personal information with:

Security of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information via the Sites.

Your Choices

You have the right to opt out of receiving promotional communications from us by following the unsubscribe instructions included in our communications. Additionally, you can inquire about, modify, or delete any personal information that we have collected about you by contacting us at the email address provided below.

Changes to This Privacy Policy

RR reserves the right to change this Privacy Policy from time to time at our sole discretion with or without notice to you. RR will update the "Last Updated" date at the top of this Privacy Policy as notice to the Users. It is your responsibility to review this Privacy Policy periodically.

Data Retention

We retain personal information only for as long as is reasonably necessary to fulfill the purpose for which it was collected. However, if necessary, we may retain personal information for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and accounting requirements set by a legislature, regulator or other government authority.

To determine the appropriate duration of the retention of personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting and other applicable obligations.

Therefore, we retain personal information for as long as the individual continues to use our Sites. When an individual discontinues the use of our services, we will retain their personal information for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as, for any additional purpose based on the choices they have made, such as to receive marketing communications. In particular, we will retain recordings of your conversations with us, the personal information supplied when joining our services, including complaints and any other personal information supplied during the duration of an individual's contract with us for the services until the statutory limitation periods have expired, when this is necessary for the establishment, exercise or defense of legal claims.

Special Notice to California Residents

California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once per calendar year information about the customer information we shared, if any, with other businesses for their direct marketing uses. You have the right to request that we disclose certain information to you or an authorized representative about our collection and use of your personal information over the past 12 months. For more about the California Consumer Protection Act, and your specific rights, please click here.

Contact Us

If you have any questions or comments in connection with this Privacy Policy, you may send us an email at support@recentrates, or write us at 30 N Gould Street, Suite N, Sheridan, WY 82801.